It’s a huge disappointment considering the fact that many looked up to her. She was two-faced in her intentions and had no true desire to learn about the root of the issues that the company had and work to find permanent solutions. The CEO during my time here was cruel and unhelpful. If there are any problems, here are some of our suggestions. Enter your Username and Password and click on Log In. When vocalizing about issues and/or concerns, no one in leadership seems to care about them or address them seriously. Go to Parcel Pending Close My Account website using the links below. They have been incredibly unhelpful and unprofessional on so many ends in my time here. Without the appropriate resources needed, how can we work together as a team to provide a good product and customer experience? There is no regard for this at all. There is a ton of favoritism amongst departments. Diversity and inclusion doesn’t seem to be on their priority. There is an incredibly racist and sexist environment cultivated from leadership that should’ve been addressed more seriously. The leaders play a big part in contributing to this. Every negative review here is accurate when they say this. OHRL does not assume responsibility for lost or damaged mail and packages.- Toxic work culture. Packages that are too large to fit into a resident’s mailbox will be stored in an overflow room and may be requested through the Office of Housing and Residential Life. All residents should register with Parcel Pending to receive notification when a package arrives. Package lockers are used for received packages. Letters will be placed in the resident’s mailbox. The United States Postal Service delivers mail on Monday through Saturday. If you try to avoid the lock-out charge by attempting to enter your bedroom on your own, you will be responsible for all damages (such as windows, screens, doors, locks, etc.) This will also be considered a violation and grounds for disciplinary action. Furthermore, you can find the Troubleshooting Login Issues section which can answer your unresolved problems and equip you with a lot of relevant information. Any additional lock outs after the 4th will have a $20 fee for each lock out. This charge will be placed on your OHRL account and cannot be waived. Parcel Pending Catalog LoginAsk is here to help you access Parcel Pending Catalog quickly and handle each specific case you encounter. Residents' first two lockouts are free. A 3rd lock out will have a $10 fee. After hours, contact the front desk in your building and ask the guard to call the RA duty phone. to 5 p.m.), come to the OHRL office on the first floor of the East building. During regular business hours (Monday-Friday from 8:30 a.m. The Office of Housing and Residential Life staff will let you back into your bedroom if you get locked out. After hours, contact the front desk in your building and ask the guard to call the RA duty phone. to 5 p.m.), call the Office of Housing and Residential Life at 617.287.6011. loss of air conditioning (if the outside temperature is above 90)ĭuring normal business hours (Monday-Friday from 8:30 a.m.loss of heat (if the outside temperature is below 55 degrees).If you need assistance submitting a work order, you can request assistance in the Office of Housing and Residential Life (OHRL), located on the first floor of the East building.
Maintenance RequestsĮxcept during emergencies, a written work order must be submitted online for all service requests. Parcel Pending by Quadient is the leading provider of package management solutions for residential, commercial, retail, and. Home › Housing › On-Campus › Current Residents Current Residents Current Residents, Please CLICK HERE to access the Resident Portal.